On this page you can find updated information about system status.
If you experience an incident in our application please contact our support (support@relesys.net)
Apps
Operational
90 days ago
100.0
% uptime
Today
Management Portal
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Authentication
Operational
90 days ago
100.0
% uptime
Today
Notification Service
Operational
90 days ago
99.97
% uptime
Today
Chat Service
Operational
90 days ago
100.0
% uptime
Today
Search Service
Operational
90 days ago
100.0
% uptime
Today
AI Agent Service
Operational
90 days ago
100.0
% uptime
Today
Data Integrations
Operational
90 days ago
100.0
% uptime
Today
Background Processing
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We've rolled out a revert hotfix, and will be monitoring the impact.
May 13, 23:01 CEST
Update -
We have confirmed the way forward to complete the rollback and can confirm a hotfix will be live in our production systems today.
May 13, 15:31 CEST
Update -
The sorting functionality will be rolled back to the previous state. We have initiated the process and we will provide an update as warrants.
May 13, 13:15 CEST
Identified -
A recent release has introduced new sorting behavior which is causing confusion, and the team is looking into remediations.
May 13, 09:59 CEST
Resolved -
Following a spike in response times between 08:07 and 08:13 CEST, our operations team was alerted to the abnormal behavior. The auto-heal configurations of the system quickly resulted in normalization and return to expected response times.
The cause has been identified, and planned actions are being discussed for full remediation.
A post mortem will be posted in the following days.
May 7, 11:38 CEST
Update -
We are still investigating, but the response time have normalized at this time.
May 7, 08:27 CEST
Investigating -
We have been alerted to an abnormal increase in response times and are actively investigating the root cause.
May 7, 08:11 CEST