Identified - Due to an issue around aggregating user-sessions and the related calculations, the dashboards in the Management Portal will be undergoing a data refresh. The main metrics affected are "Sessions", "Sessions per user", and "Daily sessions" as well as the dashboard name "Sessions".

This data refresh is estimated to be running for close to 40 hours. In this period, new sessions will not be counted until the full refresh has completed.
This has no impact to end-user experience, and dashboards will in general be accessible in the period.

Next update will follow when we are able to provide a more accurate timeframe for the completed work.

Aug 31, 2026 - 10:26 CEST

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On this page you can find updated information about system status.
If you experience an incident in our application please contact our support (support@relesys.net)

Apps Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
100.0 % uptime
Today
Chat Service Operational
90 days ago
100.0 % uptime
Today
Search Service Operational
90 days ago
100.0 % uptime
Today
AI Agent Service Operational
90 days ago
100.0 % uptime
Today
Data Integrations Operational
90 days ago
100.0 % uptime
Today
Background Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 1, 2026

No incidents reported today.

Aug 31, 2026

Unresolved incident: [Sessions] Recalculations of session counts in Portal Dashboards.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.