All Systems Operational

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On this page you can find updated information about system status.
If you experience an incident in our application please contact our support (support@relesys.net)

Uptime over the past 90 days. View historical uptime.
Apps Operational
90 days ago
99.99 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Notification Service Operational
90 days ago
100.0 % uptime
Today
Chat Service Operational
90 days ago
100.0 % uptime
Today
Search Service Operational
90 days ago
100.0 % uptime
Today
AI Agent Service Operational
90 days ago
100.0 % uptime
Today
Data Integrations Operational
90 days ago
100.0 % uptime
Today
Background Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

[App] Grey screen on subset of devices
Resolved - The hotfix is now live and the incident is considered closed.
Sep 3, 12:09 CEST
Monitoring - A fix is being prepared for deployment and we will monitor the impact closely.

The hotfix will be live within the next 30 minutes.
Sep 3, 11:48 CEST
Identified - The root cause is identified and a fix will be expedited. Next update will follow in 1 hour or as the fix is deployed to production.
Sep 3, 10:47 CEST
Investigating - We are getting reports of grey frontpages on certain device types and are actively investigating the root cause.

Currently we have seen telemetry for iOS 18.7 and certain OnePlus devices.
Sep 3, 09:48 CEST
[App] Apps reporting down status
Resolved - No issues has recurred and the root cause will continue to be investigated and communicated.

This is now considered closed.
Sep 3, 11:42 CEST
Monitoring - Following a brief drop in connectivity, we are seeing full green status across services.

Our team is still actively the cause of the drop in connectivity.
Sep 3, 11:09 CEST
Investigating - We are investigating an availability issue for our App services.
Sep 3, 11:05 CEST
[Sessions] Recalculations of session counts in Portal Dashboards
Postmortem - Read details
Sep 3, 14:17 CEST
Resolved - The data refresh has concluded, and the session jobs have caught up.
We are actively verifying that all parameters are within expected levels.

A full post-incident review will follow later.
Sep 3, 08:52 CEST
Update - The final stretch is taking longer than anticipated, and the team is targeting early morning, tomorrow September 3rd.
We apologize for the inconvenience and the extended duration.
Sep 2, 16:13 CEST
Update - The data refresh is still on-going and most dashboards should catch up during the day. Our most recent estimate is at ~4 PM CEST (UTC+2).

An update will follow when we can confirm the work has concluded, or if the timeline proves to be incorrect.
Sep 2, 09:38 CEST
Identified - Due to an issue around aggregating user-sessions and the related calculations, the dashboards in the Management Portal will be undergoing a data refresh. The main metrics affected are "Sessions", "Sessions per user", and "Daily sessions" as well as the dashboard name "Sessions".

This data refresh is estimated to be running for close to 40 hours. In this period, new sessions will not be counted until the full refresh has completed.
This has no impact to end-user experience, and dashboards will in general be accessible in the period.

Next update will follow when we are able to provide a more accurate timeframe for the completed work.
Aug 31, 10:26 CEST

Sep 2, 2026

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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