Identified - Due to an issue around aggregating user-sessions and the related calculations, the dashboards in the Management Portal will be undergoing a data refresh. The main metrics affected are "Sessions", "Sessions per user", and "Daily sessions" as well as the dashboard name "Sessions".
This data refresh is estimated to be running for close to 40 hours. In this period, new sessions will not be counted until the full refresh has completed. This has no impact to end-user experience, and dashboards will in general be accessible in the period.
Next update will follow when we are able to provide a more accurate timeframe for the completed work.
Aug 31, 2026 - 10:26 CEST
On this page you can find updated information about system status.
If you experience an incident in our application please contact our support (support@relesys.net)
Apps
Operational
90 days ago
100.0
% uptime
Today
Management Portal
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Authentication
Operational
90 days ago
100.0
% uptime
Today
Notification Service
Operational
90 days ago
100.0
% uptime
Today
Chat Service
Operational
90 days ago
100.0
% uptime
Today
Search Service
Operational
90 days ago
100.0
% uptime
Today
AI Agent Service
Operational
90 days ago
100.0
% uptime
Today
Data Integrations
Operational
90 days ago
100.0
% uptime
Today
Background Processing
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Sep 1, 2026
No incidents reported today.
Aug 31, 2026
Unresolved incident: [Sessions] Recalculations of session counts in Portal Dashboards.